Total Automotive Policies

Service Name

Total Automotive charges a standard diagnostic fee of $125 for all vehicle evaluations. This fee covers the technician’s time, expertise, and use of specialized diagnostic equipment to accurately determine the cause of any issues with your vehicle.

Please note that the $125 diagnostic fee is a stand-alone charge and does not apply toward any subsequent repairs or services. The purpose of this fee is to ensure that we can thoroughly and professionally assess the vehicle before any work is performed.

Once the diagnosis is complete, we will provide a detailed report of the findings and a recommended course of action. Any repairs or services requested after the diagnostic evaluation will be quoted separately. The diagnostic fee ensures that our technicians can deliver accurate, high-quality assessments regardless of whether additional work is performed.

Please be advised of the following policy concerning vehicle repairs and Diagnostic Fees:

If the repairs your vehicle requires are not covered under your Vehicle Service Contract (VSC), you will be responsible for the Diagnostic Fee.

At a minimum, you will receive the same discounted rate on diagnostic fees and authorized repairs that Easy Auto receives as part of its service benefits.

If you choose to declined the recommended repairs, the Diagnostic Fee will be your responsibility.

We encourage you to review your Service Contract to better understand what is covered. Our team is available to help you with any questions you may have.

Thank you for your attention to this policy and for choosing Total Automotive Repair.

Sincerely,

-Nathan Rhodes, Total Automotive Repair

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